Homeconnect Stories’ operation considering the epidemiological crisis


The current epidemiological crisis scenario requires a strengthening of hygiene and safety measures. In this way, HomeConnect Stories, together with its partners in the ​​cleaning and laundry sectors, is sensitized to act in accordance with the new requirements.
The cleaning company that takes care of our homes has reinforced the products with which it usually cleans, now also using products of a higher level of disinfestation, such as: Bio alcohol; DETT-COLD; M211; Oxivir Plus.
The laundry collects the textiles in bags with zip, delivering the clothes properly packed.
All team members wear a mask, gloves and protective aprons.
At check-in and check-out, although in person, we will keep the distance and whenever the distance between the door of the house and the street allows us, we will remain in the car.
Communication with guests is done via WhatsApp and any questions the guest may have can be answered in the group, created 2 days before check-in. Our team will always be available for any needs that arise during the guests’ stays. We leave cleaning products based on bleach and hand sanitizer in our homes.



Internal protocol of cleaning and hygiene standards

The cleaning and sanitizing of surfaces and objects are important protection measures to interrupt the transmission of COVID-19.
Examples of surfaces and objects frequently touched or in common use: tables, benches, light switches, door handles, cabinet handles, stair railing, washbasin taps and elevator buttons, as well as monitors, computer keyboards, tablets and mobile phones.
Thus, cleaning surfaces and objects, followed by their disinfection, is a measure that assumes a special importance in preventing the transmission of COVID-19 and other respiratory diseases of viral origin in homes and community environments.
When we refer to cleaning, we refer to the removal of dirt and impurities and even microorganisms, some potentially pathogenic, from surfaces. The latter, normally, are not destroyed during the process, however, their removal reduces their number and, consequently, the risk of becoming infected by them.
Disinfection, on the other hand, refers to the use of chemicals, for example, disinfectants, to destroy microorganisms on surfaces. This process does not necessarily clean dirty surfaces, but by ensuring the destruction of potentially infectious agents on a surface, especially when combined with cleaning, it will reduce the risk of infections.


Methods to follow:

– If the surface to be cleaned is visibly dirty, first clean it with water and soap or other detergent;
– Then use a household disinfectant, which may be ordinary bleach (sodium hypochlorite) with at least 5% of active chlorine in its original form or alcohol with a concentration between 62-70%;
– Rapid disinfection products can also be used in the form of wet wipes and supplied in a special dispenser (making it easy to remove 1 by 1 without contaminating them). These products usually include compatible detergents and disinfectants in their composition. These wipes should be used exclusively on a single surface, and should never be reused on any other, since their use favors the spread of contaminants. Each wipe should be immediately discarded in the trash can;
– Do not dry the disinfected surface immediately, as it is necessary to keep it wet for a few minutes until it dries in the air to be effective.